Legal

Refund and Cancellation Policy

Clear rules for cancelling subscriptions and requesting refunds on Date Now Not Later, aligned with Stripe’s requirement for a public refund policy. Last updated July 22, 2026.

1. Overview

This Refund and Cancellation Policy explains how refunds and cancellations work for paid products on Date Now Not Later (the “Service”), including Premium subscriptions, Private Mode, Boost, and other digital add-ons.

Payments are processed by Stripe. This Policy is intended to meet Stripe and card-network expectations for a clear public refund and cancellation policy for digital / subscription services.

There is no physical shipping. Access to paid features is delivered digitally in your account after successful payment.

2. What you are buying

Premium and Private Mode are recurring digital subscriptions that renew automatically until cancelled, unless a limited commitment term is disclosed at checkout.

Boost and similar add-ons are one-time digital purchases that provide a limited-time feature after payment.

Prices, billing intervals, commitment length (if any), and what is included are shown on the Billing page and again at Stripe Checkout before you pay.

3. Cancellation policy (subscriptions)

You may cancel a renewable subscription at any time to stop future renewals.

How to cancel:

• Sign in and open Billing at /billing

• Use “Open billing portal” to open the Stripe customer portal, then cancel the subscription; or

• Email support@datenownotlater.com from your account email with the subject “Cancel subscription” if you need help

After cancellation, you generally keep access to the paid features through the end of the billing period you already paid for. You will not be charged for the next renewal unless you resubscribe.

Cancelling a subscription is not the same as deleting your account. You can continue using free features after cancellation unless you delete your account.

4. Commitment / multi-month plans

Some Premium plans may include a discounted commitment (for example 3-month or 6-month). The commitment length and price are disclosed before checkout.

If you purchase a commitment plan, early cancellation stops future renewals after the commitment ends as configured in Stripe; prepaid or commitment amounts already charged are generally non-refundable except as required by law or as stated in Section 5.

5. Refund policy

Because our products are digital and access begins promptly after purchase, all sales are generally final.

Unless required by applicable law or expressly stated at checkout, fees are non-refundable once charged, including:

• Partial billing periods

• Unused Premium features

• Discounted commitment plans

• One-time purchases such as Boost after the feature has been delivered or activated

We may, at our sole discretion, issue a full or partial refund in good faith for:

• Duplicate or accidental charges

• Clear billing errors

• Unauthorized charges reported promptly

• Service outages that prevent meaningful access for a material portion of a paid period (evaluated case by case)

To request a refund review, email support@datenownotlater.com within 14 days of the charge with the subject “Refund request”, your account email, approximate charge date/amount, and the reason.

6. How refunds are issued

Approved refunds are processed through Stripe back to the original payment method when possible.

Refund timing depends on Stripe and your card issuer or bank; it often appears within 5–10 business days after we approve and submit the refund.

If a refund is approved, we may also revoke or adjust related paid entitlements.

7. Chargebacks and disputes

Please contact us before filing a chargeback so we can help resolve billing issues quickly.

Filing a chargeback without first contacting us may result in suspension of paid features while the dispute is investigated.

We may provide Stripe and card networks with records of your purchase, cancellation options shown, and this Policy.

8. Free trials and promotions

If we offer a free trial or promotional price, the terms will be shown at signup or checkout. Unless stated otherwise, converting to a paid plan follows the same cancellation and refund rules in this Policy.

Misuse of trials or promotions (for example repeated trial abuse) may void promotional eligibility.

9. Account termination for policy violations

If we suspend or terminate your account for violating our Terms or Acceptable Use Policy, fees already paid are generally non-refundable to the extent permitted by law.

10. Changes to this Policy

We may update this Refund and Cancellation Policy from time to time. The “Last updated” date at the top of this page will change when we do.

Changes apply to purchases made after the update. For material changes affecting existing subscribers, we will provide reasonable notice when practicable.

11. Contact

Billing, cancellation, and refund questions: support@datenownotlater.com

Billing page (members): /billing

Website: datenownotlater.com